Last Updated: 2025/03/17

Quotations:

  • All quotations are valid for 14 days, Errors and Omissions Excepted (E+OE).
  • All payment is due upon receipt, unless prior agreement in writing.
  • All prices listed are GST Exclusive

Commencement of work:

  • Payment of the deposit invoice or full invoice signifies official project acceptance and HIT Media will commence work upon funds clearing our bank account or if a remittance is provided.
  • Full payment of invoice is required upfront for jobs equal to or less than $999. For jobs equal to or more than $1000, HIT Media requires a deposit of 50% upfront.
  • For projects over $1000, a payment schedule may be outlined in the deposit invoice. Payment of deposit will signify The Client’s acceptance of this schedule.
  • In the instance where a Rush Job or 24 Hour turnaround is required and achievable, the following fees apply:
    • 10% Rush Fee to the total of the invoice.
    • 25% 24 Hour Fee to the total of the invoice.

Settling Account:

  • The full invoice must be settled before The Client can receive the finished product, including putting a website live or receiving their final presentation or product.
  • Payment for works undertaken will not be withheld at any stage of the project, or withheld pending completion of project.
  • Failure of The Client to provide agree-upon materials or content will not hinder project payment by the due dates.

Project Cancellations:

  • It is agreed that the project may be cancelled by The Client by written notification.
  • Should the Client fail to comply with the Terms & Conditions, HIT Media reserves the right to cancel the agreement by written notification. HIT Media retains the right to invoice The Client for all work completed up to the date of receipt of written cancellation. The Client must then follow payment procedures as stated on the invoice.

Delays and Termination:

  • In the event the project or the relationship is terminated for any reason, all payments received by HIT Media are not refundable or transferable.
  • Where there is a significant delay in the provision of content or materials which hinders the scheduled parameters for project completion, HIT Media reserves the right to deliver a project with Latin text.
  • A project which extends beyond12 months from the date of the deposit invoice, will be considered abandoned and the deposit non-refundable. A copy of the database and files will be provided to the client in an “as is” state at the date the project is deemed abandoned.

Consequences of Non-Payment:

  • HIT Media reserves the right to suspend work and/or withhold issuing any project documents if invoice payments are not received within a reasonable period of time from invoice date.

General Terms:

  • This proposal is Commercial in Confidence. The recipient of this document agrees to hold all information presented within as confidential and agree not to use or disclose, or allow to use or disclosure of the said information to unauthorised parties directly or indirectly, irrespective of the acceptance or rejection of the presentation or at any time before, during or after an agreement has been reached, without prior written consent. This includes other creative agencies, advertising agencies, marketing firms, freelance designers, content creators, digital marketers, web developer and printing companies that offer design services.
  • In no event shall HIT Media be liable for any loss of profit, loss of revenue, loss of contracts, loss of production, or any indirect or consequential loss or damage as a result of any or all of the works undertaken, that relate to this invoice.
  • Further out of scope work, work generated by change of mind, extra rounds of changes above what is stipulated in the invoice line item for work undertaken by HIT Media, will be charged out at our standard hourly rate of $160.00 Ex GST per hour.
  • WordPress Theme licensing is valid for 12 months from the date of the completion invoice, if the customer wishes to continue receiving updates for themes past 12 months a suitable license will need to be purchased by the customer.

Payment (in part or full) for any or all of the services covered in this invoice, states your understanding and agreement to the above mentioned terms. Should you have any questions or concerns regarding terms, please contact us before making a payment.